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76000011714
New Starter Process
The New Starter Process is undertaken by the IT Support team to set-up the user with all the relevan
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76000011715
Termination Process
Employee termination from IT and Operations perspective involves critical steps to ensure that the p
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76000011717
IT Ticketing Process
Freshservice is the new IT Service Management Platform to enhance business workflow and user experie
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76000011718
Change Management
Change management—also known as change enablement—is an IT practice designed to minimize disruption
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76000011719
Incident Management
Incident management is the process of responding to an unplanned event or service interruption to r
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76000011721
Problem Management
Problem management is the process of identifying and managing the causes of incidents on an IT serv
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76000011768
IT Service Request
IT teams receive a wide variety of customer requests. Whether incoming inquiries are asking for acce
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76000013221
PO Ungerboeck/E5 Approval Process
When creating a purchase order if the order is above a certain amount it needs to be approved befor